Backup is not working on Confluence

Question

Hello,

i want do an Backup http://10.20.10.49:8090/admin/backup.action

But when i click on Export nothing happens. The Version was 6.5 not works Backup. Now Updates to 7.1.5 still not works.

Greets

Ralf

Lars Maehlmann · Answer

Hello Ralf,

thank you for the screenshot.

* Did you try a backup without attachments?
* What is the path to the export folder in Backup Administration. Maybe you have a different path than the one I expected and Confluence has not the correct permissions to write into it (but seems not likely because I can't see something like it in the logs).
* Did you check "Also save a copy to the Backups directory".

Are the any "mismatches" with apps or scripts? All my recomendation are a wild guess. Maybe someone else has some better ideas.

Please compare your approach with the documentation.

I would also start "simple" with a Site Backup to see if this is possible.

Let me know if this helps.

Cheers,

Lars

Ralf Thmas · Answer

Hello,

the folder export i not have. I have Printscreen LOG of

/var/atlassian/application-data/confluence/logs/atlassian-confluence.log

Greets

Ralf

Lars Maehlmann · Answer

Good morning @Ralf Thmas ,

If you didn't change the standard settings (Linux) it is at

Logs

/var/atlassian/application-data/confluence/logs/atlassian-confluence.log

Backup

/var/atlassian/application-data/confluence/export

Also please try it without attachment, depending on the size of the attachment it could fail because of it.