Issue while creating confiform synced with Jira using WebService for users outside the project.

Question

Earlier I created a form using Confiform without WebService and it was working fine.

1. It was able to attach a file to the Jira Issue.

2. It was able to show a Jira reference (by using iftttresult) via notification post submission of the form.

3. I was also able to use if and else conditions in the JSON part.

Now, because I want users outside the project too to access and raise tickets via Confiform, I used WebService connection, and now even though I am able to create the ticket. But above things are not working for me.

Md Pervez Nawaz · Answer

@Alex Medved _ConfiForms_ Thanks Alex I was able to resolve the issue, for the attachment part I was actually putting it before the iftttresult part hence it was not capturing the key. The rest of the issue was solved with the help of referencing [entry.jk.asJSON.key], I was referencing it just [entry.jk] earlier.

Md Pervez Nawaz · Answer

While I am trying to create the ticket, the ticket is being created on Jira but on notification, it shows:

* Webservice connection is not selected

Even though I have selected the WebService Connection.

Alex Medved _ConfiForms_ · Answer

What is not working for in the example?

It is hard to tell when you just say - it is not working for me.

In the example the response from the IFTTT that creates Jira issue is stored into the field (whole JSON response into the text field named "jk"). Then it is referenced via [entry.jk.asJSON.key] to get the key only

You have asked the questions that are really answered by the example I have shared... I am really confused with what shall (could) I add (more)...