https://jira-tech.amobee.com/browse/APSSD-432706
Hi @Nikita Orekhva ,
welcome to the Atlassian community!
Based on you screenshot, this is not a builtin feature but SLA provided by external app Time to SLA (https://marketplace.atlassian.com/apps/1211843/time-to-sla?hosting=server&tab=support).
You can find doc about TTS at the following link https://confluence.snapbytes.com/time-to-sla/get-started
Hope this helps,
Fabio
Hi @Nikita Orekhva
Welcome to the community!
I am one of the folks behind Time to SLA. If you have any questions please let me know or just raise a ticket here and one of our support engineers will respond as soon as possible.
Cheers!
Thank you very much, I think this information will help me.
You're welcome @Nikita Orekhva . If you resolved your doubt please mark this answer as accepted
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