I cannot find a straight answer anywhere from any online help. I need an Atlassian expert to walk me through why I'm not seeing any epics in my roadmap view. They also don't show up in the backlog view, even though we work out of epics every day. They are invisible it's like Jira has no awareness they exist yet we create ALL our work items from within Epics. Everything is associated to an epic.
The ONLY option I see day in and out and the only feedback I'm given is to "create your epic from the roadmap view". We don't need to create any epics from there. We have all our epics created within the project, now we're trying to use the roadmap view to help visualize timelines and dependencies. Could really use some help here. Thanks