What this message means? "At the current rate you will exceed your monthly execution limit. Upgrade

Question

We have purchased a license but we still get a message like this:

"At the current rate, you will exceed your monthly execution limit. Upgrade your plan to increase your limit and continue automating"

What does it mean?  How do we know our usage for automation for not reaching the maximum limit?

How can we maximize our usage in automation?

Bill Sheboy · Answer

Hi @Mela -- Welcome to the Atlassian Community!

Yes, and...to what Jack suggests:

Another limit to watch is the frequency/volume of rule execution.  Even though you may not trigger more rules than your limit, you might run them too often per hour or too many hours runtime per day...which are other limits by license level.

Please work with your site admin to check on your limits and usage: https://support.atlassian.com/cloud-automation/docs/automation-service-limits/

One more suggestion: ask your site admin to add a global rule to watch for approaching the limits.  That can notify the admins before the limits are exceeded.

Kind regards,
Bill

Jack Brickey · Answer

Firstly, it means what it says. You have some automation rules that are chewing up your limit and at the current rate you're likely to exceed the allotment.

So what can you do to control your usage?

My first advice would be to look at any global rules that are set and convert them to project rules. The reason for this is that project specific rules are not limited. So let's say you have a global rule that is really only running on two or three projects. What you could do is create three individual rules one for each project and remove the global rule altogether.

I really can't tell you more beyond that without really understanding what rules you have and what they look like.

One thing to note is that your automation allotment is decremented every time a rule triggers not every time a rule executes and succeeds. Why this is important is to help you think about how you write your rules and make sure you use proper triggering.