"Your subscription will be cancelled soon"

Question

Hello,

I'm receiving an E-Mail from Atlassian, that my subscription will be cancelled soon due to inactivity.

But I am using it every day.

Is it regarding another part of Jira which I am using? -If it is why the message doesn't contain that information? Please help me understand and solve the problem.

Thank you

Anni Ghazaryan · Answer

Thank you so much for the answer.

Tansu Akdeniz · Answer

Hi @Anni Ghazaryan

Welcome to the community!

It could be a message from separate product such as Confluence. Please go to Billing -> Manage Subscription and check active ones. If you don't use, you can simply remove it.