I deleted the Jira Systems Administrator account, how do I add role back?

Ralph Perez_i15tip

I enabled our AD directory and didn't want to have a duplicated user, so I created a generic Jira Admin user and deleted the first user in Jira (during setup).  I followed the transfer to new user.

However now I am trying to setup OAuth and do not see the tab.  During that time, I noticed the user is a Jira Administrator, but not a Jira System Administrator.

Can I manually add the role on the backend through the DB?  If so what are the steps.  Using MySQL.

 

Artur Moura

Hi @Ralph Perez

I believe you can use Jira in recovery mode to set a temporary admin password so you can create a new user with sys admin permissions.

You may use this https://confluence.atlassian.com/jirakb/restore-passwords-to-recover-admin-user-rights-972329273.html  Kb as a reference.

 

Hope it helps.