extract.PNG
Previously I am able to download data from JIRA into excel spreadsheet not CSV. There is a slight difference between those two formats. Certain fields info was not captured in CSV format. See below example:
Field Name – ‘Summary’
Example:
Value extracted earlier via Excel (All fields options) : TMLSU-3 Premium Refund Payment - when FL/S/SB account is positive
Value extracted now via CSC (All fields options) : Premium Refund Payment - when FL/S/SB account is positive
Master ticket no ‘TMLSU-3’ is missing from summary description extracted value.
Thanks