Make attachment mandatory for Jira Service Management & set specific message

Vishal_p33pdz

Hi Guys,

Is it possible to make attachment mandatory in jira service management portal ? I have tried couple of things but they are not working. Could you please suggest ? I am trying to achieve it using scriptrunner but so far unsuccessful. I want to set specific message & that is what the problem is.

I am using a code 

import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.AttachmentManager;

def attachments = issue.getAttachments();
def Summary = getFieldById("summary")

if(!attachments){
Summary.setError("You must add an attachment xxxxxx")
}

Sebastian Krzewiński

Hi @Vishal 

 

Checking attachments on transition is hard and make a lot of problems.

Why you don't try set attachments required on form and put description for attachment field?

 

Regards,

Seba