Why did someone receive a notification on the JIRA I created

Question

Hi,

I created a Change Request in JIRA yesterday and someone who is not related to the JIRA I created got notified of the Change request that I did.

May I know why someone can receive an email from JIRA without the requestor tagging his/her name in the JIRA request?

Thank you,

Angelina

carlosughini · Answer

Hi Angelina,

Welcome to the Community!

I recommend checking first the notification helper to understand why the user is receiving the notification.

Please check the documentation below check how to do it:

* Use the Jira Admin Helper

Please give it a try and let me know how it goes.

Cheers,

Carlos

Joe Pitt · Answer

The notification scheme controls who is notified for every event, including creation. The must be in a role or group notified upon creation.