Custom listener to update field when issue commented on

Question

Hi,

I am trying to create a custom listener in where the field "Create Date & Time" is updated when an issue is commented on. The field should update to the date the issue was created on.

The reason for the listener is older issues were this fields needs to be updated.

The script is as follows but it does not seem to work:

import com.atlassian.jira.component.ComponentAccessorimport com.atlassian.jira.issue.ModifiedValueimport com.atlassian.jira.issue.util.DefaultIssueChangeHolderimport com.atlassian.jira.issue.Issue  def customFieldManager = ComponentAccessor.customFieldManagerdef issue = event.issuedef cfValues = customFieldManager.getCustomFieldObjects(issue).findByName("Created Date & Time") cfValues['Created Date & Time'] = issue.created log.warn(issue.created)

Log Error:

2022-03-09 12:35:32,088 ERROR [runner.AbstractScriptListener]: ************************************************************************************* 2022-03-09 12:35:32,088 ERROR [runner.AbstractScriptListener]: Script function failed on event: com.atlassian.jira.event.issue.IssueEvent, file: null groovy.lang.MissingPropertyException: No such property: Created Date & Time for class: com.atlassian.jira.issue.fields.ImmutableCustomField at Script2015.run(Script2015.groovy:10)

Drishti Maharaj · Answer

Not sure then what is with our instance but we cannot seem to find it. Thanks though. Will have a look further.

Nic Brough -Adaptavist- · Answer

Eh?  That's not true, the created date is on the issue view screen automatically.  I've got no problem seeing it in Aha.

Drishti Maharaj · Answer

So the system field "created" is not visible when you try to add it to a screen in a project on JIRA and if the field is not visible on the screen then you cannot see that field on the Aha Integration side.

Which is what is needed - to see the "created" date.

The work around was a new custom field called "Created Date & Time" which is a date/time field that shows this information (you can add this to a screen and thus be visible on the Aha Integration).

Going forward, this custom field is updated with a post function on the workflow when an issue is created - that works fine.

However, the issue is with older tickets that need to be updated with this info (created date & time) - it is far too many tickets to attempt manually so that's why if possible with a listener.

But I seem not to be getting it right - essentially copying the "created" value to "created date & time" on an issue