When i move a task to done, i cannot see it on the column

Question

We have a project with column to-do, in progress and done.

And when we move the task as done, we cannot see the tasks at that column. I'm alsı moving some tasks from another projects, which they are lost.

What might be the problem?

Charlie Misonne · Answer

What kind of board are you using? A Kanban or Scrum board? Or a team-managed board?

Kanban/scrum boards have a filter defining which issues are being displayed on your board. It is configured via the settings of the board. See Configure filters.
You need the correct permissions to access the board settings.

sirma er · Answer

Thanks for your answer. We checked the map and there is done as like others.

I dont know what do you mean by JQL filter?

Charlie Misonne · Answer

Hi @sirma er

Welcome to the Atlassian Community!

When you move a task to done I assume you are doing this with the regular transition buttons and not via the board?

I think you should verify the configuration of your boards:

* Check which statuses are mapped to which columns. Perhaps the done status is not mapped to any column
AND
* Check the JQL filter of the board. Perhaps it excludes the done status