Can't paste an image from clipboard

Question

Hello,

I'm suffering an problem that I can't paste an image from clipboard.

After paste the image, save it, it just said 'it's a broken image'. I use Korean and don't know exact sentence in English. I'm using confluence server version 6.8.1

I tried to copy the page, make new page and paste the contents from the previous page, but nothing works.

Please let me know if somebody have any idea.

Thank you in advance!

Best wishes,

JESuh

서정은_4fw78y · Answer

Hello,

Thank you for the reply :)

I'll try to upload image using "Files & Images" function.

Thank you again.

Best wishes,

JESuh

joonchen · Answer

Hello JESuh,

I'm not a technician, but why don't you download the image to your computer and use the "Files & images" function within Confluence's editor?

If you can't download it, use any screenshot app (watch the image's copyright).

If the image is "broken", try open it with any image editor and see what happens. If it can be opened, try to save it under a different format, then upload/insert it again using your Confluence editor.

Just my 2 cents. Best luck!