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How to make the issue.key appear as text rather than hyperlink?

Bertrand Delaitre

In the description field of an issue, we have some text like "remove view named nameofview_ABC-1234".

ABC-1234 is not an issue number but a technical identifier from another tool.

If the description field is set with a Twiki renderer, then the ABC-1234 is identified as an issue number. We want to have it in plain text (no hyperlink). Is it possible?

Accepted answers

Adrien Low [ServiceRocket]

Hello Bertrand,

It seems that this feature has not been implemented by Atlassian.

There is a feature request that has been closed:-

https://jira.atlassian.com/browse/JRASERVER-37224

Though, a workaround you can try is to use curly brackets around your issue key:-

Hope this helps.

Regards.

All comments

Adrien Low [ServiceRocket]

Hello Bertrand,

It seems that this feature has not been implemented by Atlassian.

There is a feature request that has been closed:-

https://jira.atlassian.com/browse/JRASERVER-37224

Though, a workaround you can try is to use curly brackets around your issue key:-

Hope this helps.

Regards.

Bertrand Delaitre

Thanks for your answer

Dave Cromwell

Hi, I came across this question and thought I'd share a slightly different way that I had to solve this when the bracket resolution did not work or my situation.

I needed to stop Jira rom identifying a genuine issue key in a text field that was being shared as part of a report to users who do not have direct Jira access.

I used a replace manipulation within a smart value like this

[{{issue.key.replace("-","_")}}] : {{issue.summary}}

to turn the key KEY-1234 which was automatically picked up as a valid key to KEY_1234 which was not.

I hope this helps someone

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