We have a project in Jira for tracking customer-requested changes to our product. Ideally we'd like to (miss)use Jira's voting functionality for this project, as a means for people to nominate issues that need to be re-implemented on our core product. However, voting is disabled on resolved issues. So... * Is there a way to enable voting on resolved issues? I realise it's unlikely given the original intention of the voting functionality, but is there a hack that can be done to enable it? * An alternative is to use labels, although that's not much use for maintaining a count without getting really clunky * Or would this be better implemented using a custom field of some sort?

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Ability to Vote on Resolved issues

Neil Arrowsmith

We have a project in Jira for tracking customer-requested changes to our product. Ideally we'd like to (miss)use Jira's voting functionality for this project, as a means for people to nominate issues that need to be re-implemented on our core product. However, voting is disabled on resolved issues.

So...

Is there a way to enable voting on resolved issues? I realise it's unlikely given the original intention of the voting functionality, but is there a hack that can be done to enable it?
An alternative is to use labels, although that's not much use for maintaining a count without getting really clunky
Or would this be better implemented using a custom field of some sort?

Accepted answers

Jobin Kuruvilla [Adaptavist]

I guess it is then a condition on the issue operation. You will have to remove the following condition from system-issueoperations-plugin.xml file under WEB-INF/classes and restart JIRA.

Edit: Remove it from vote-issue and unvote-issue web-items!

All comments

Jobin Kuruvilla [Adaptavist]

Editing is disabled on resolved issues but you can enable it by modifying the workflows. Once you enable editing back on, voting will be possible but it will also let people edit other fields. So it is all or none!

Neil Arrowsmith

Thanks Jobin - but I can already "Edit" these issues (i've probably cleared the editable flag in a workflow change in the past) - but I still can't vote on them. There is no "vote for this issue" operation available - just text reading "You cannot vote or change your vote on resolved issues."

Jobin Kuruvilla [Adaptavist]

I guess it is then a condition on the issue operation. You will have to remove the following condition from system-issueoperations-plugin.xml file under WEB-INF/classes and restart JIRA.

Edit: Remove it from vote-issue and unvote-issue web-items!

Neil Arrowsmith

Many thanks Jobin - that sounds like what i'm after.

Antonio Duarte1

Hi!

I tried to modify that xml and restart JIRA but still not allowing voting on issues resolved.

Can you help me on this.
My Jira's version is 6.0

Thank you.

Regards,

Antonio

Akash

Hi,

Currently we have workflow where from CLosed we can reopen issue, doing so resolution state is now unresolved but it still doesn't allow me to do vote.

Any Suggestions?

Best,
Akash

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