jiraLicenseService should not be null

Question

So I am trying to deploy JIRA on my local server (IBM WAS 8.5) and I get the following message....

Now I know WAS isn't totally supported but this looks like it is having problems communicating with the liscense server. My company has a prozy for http requests so that is what I think it might be currently. Does anyone have any ideas?

Jackie Gleason · Answer

Ok I needed to do a couple things

1.) this was a new database instead of the built in. I figured that would be the oppisite and the the built in would create the tables etc. This was not a valid assumption, once switched it got past this issue.

2.) had to configure the proxy per...

https://confluence.atlassian.com/display/JIRAKB/How+to+Configure+an+Outbound+HTTP+Proxy+for+JIRA

Still getting an exception though, for example when I go to the default url it forwards to dashboard and I see the following exception in the logs (sorry in advance work blocks pastebin)....

Caused by: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'json' in  class com.atlassian.gadgets.dashboard.internal.velocity.DashboardEmbedder threw exception java.lang.NullPointerException at /dashboard.vm[line 182, column 36]

at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337)

at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284)

at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)

...

Caused by: java.lang.NullPointerException

at org.ofbiz.core.entity.jdbc.SQLProcessor.prepareStatement(SQLProcessor.java:525)

at org.ofbiz.core.entity.GenericDAO.selectListIteratorByCondition(GenericDAO.java:1040)

at org.ofbiz.core.entity.GenericDAO.selectByAnd(GenericDAO.java:608)

at org.ofbiz.core.entity.GenericHelperDAO.findByAnd(GenericHelperDAO.java:131)

at org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:788)

at org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:773)

at org.ofbiz.core.entity.GenericDelegator.findByAnd(GenericDelegator.java:750)

...

Jackie Gleason · Answer

Ok problem #1 was solved by choosing new instead of built in Database, however, this seems to still be an issue per this new error....

[9/16/13 12:24:09:295 EDT] 000005c4 SystemOut     O 2013-09-16 12:24:09,295 QuartzScheduler_Worker-1 WARN ServiceRunner    RemotePluginLicenseNotificationPluginJob-job [atlassian.upm.notification.PluginLicenseNotificationCheckerImpl] Automatic license update check failed: com.atlassian.upm.mac.HamletException: org.apache.http.conn.ConnectTimeoutException: Connect to marketplace.atlassian.com:443 timed out