Close/transtion tickets after a certain date

Question

Hi,

can anyone help with the jql to close or transition tickets a year after a value on a date field please?

for example, we have the field approval date set to 1/3/2023.  We want issues to automatically transtion once a year has past from 1/3/2023, so the issue has to transition on 1/3/2024

And if that works, then we want to test it for 2 years and so on.

thanks

Nadeem

Cristian Yuste · Answer

That's true! You don't need any groovy with that. I were thinking in a custom one when i was writing.

Regards.

Radek Dostál · Answer

I'd note that ScriptRunner jobs has "Escalation service" and you do not need any groovy to do those things, just jql and select transition from a dropdown menu.

Cristian Yuste · Answer

Hello!

You can do it using Automation for Jira and making a rule to execute a cron trigger everyday with the JQL like "ApprovalDate >= startOfDay(-1y) AND ApprovalDate <= endOfDay(-1y)". It will return the issues if are in the next year from approval. After that you can execute a transition acction choosing the transition that you want to perform.

Also you can do it with Script Runner using the Jobs function, but you will need to use a groovy script to do all acctions (get issues from jql, execute transitions...).

I hope that helps you.

Regards.