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Recovery from backup failed

Jaden liang

I exported the backup file on the old server, The ZIP include entities.xml, and the attachments folder is also copied. After importing zip and recovering XML on the new service, the document is recovered, but the attachment recovery fails. The attachments folder is copied to /var/atlassian/application-data/confluence/attachments and / var /var/atlassian/application-data/confluence/attachments/ver003, including rebuilding the index.

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Fabio Racobaldo _Catworkx_

Hi @Jaden liang ,

did u have some error on your logs? Did u selected "Include attachments" property when you performed the backup?

Please, let us know.

Fabio

Jaden liang

Hi~
I didn't choose to include attachments during backup because the attachments are too large. I chose to copy the attachment folder manually

Fabio Racobaldo _Catworkx_

Hi @Jaden liang ,

if attachments are not included into you backup, you should restore them manually using the following how-to guide https://confluence.atlassian.com/doc/retrieving-file-attachments-from-a-backup-187758.html

Fabio

Jaden liang

WARN [http-nio-8090-exec-1] [atlassian.confluence.pages.DefaultAttachmentManager] getAttachmentData Could not find data for attachment: Attachment: image2021-9-15_10-44-0.png v.1 (98436660) chenbingrui - com.atlassian.confluence.pages.persistence.dao.filesystem.AttachmentDataFileSystemException: No such file for Attachment: image2021-9-15_10-44-0.png v.1 (98436660) chenbingrui. Were looking at /var/atlassian/application-data/confluence/attachments/ver003/151/118/22118401/159/186/98436659/98436660/1

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