Pager duty Integration with Service Desk

Monica Yost_f5of5d

Hi I am trying to Integrate pager duty with service desk , I have got as far as adding in the API key , however when I try to configure the credentials 

'Jira Connection options'

I am getting an error .

 

'Credentials or URL are not valid'

The URL is correct and I am using credentials for a account I set up specifically for this .

Nic Brough -Adaptavist-

I'm afraid there's nothing we can help you with here.  Either the API token you are using is invalid, the credentials you are entering are wrong, or the url can't be reached by your system.