Need a JQUERY for the the time to resolution breached

kotha Eswar rao

May I request you to please provide JQUERY for the below requirement

My requirement is for example if the ticket is created on the previous months for Ex:  December/January  and which time to resolution is breached on the current month Ex: February what is the exact jQuery for this.

So that it will be very helpful for me for the SLA reports.

 

Looking forward hearing from you!

 

Regards

Eshwar

Olga Videc

Hello @kotha Eswar rao 

To find all issues created previous moth and older created <= startOfMonth()

or created two months ago created <= startOfMonth(-1) etc...

add JQL for your SLA "sla name " = breached()

Final JQL 

"sla name " = breached()  and created <= startOfMonth()

SLA JQL 

https://confluence.atlassian.com/servicemanagementserver/using-jql-queries-specific-to-slas-939926424.html

BR, Olga