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Due date turning red even after the issue is moved to "done"

Sultonkhon Maksumov

Greetings community),

I cannot find an answer to my question, can anyone help?

We have added a field "due date" to control issue's timely execution. The due date should turn red in the board if an issue is overdue, but the due date icon in the card is turning red even after an issue is already moved to "done".

I thought the problem was in resolution, so made a rule to make the resolution "done" when the issue is moved to "done" status. And I was hoping it would work. Now I see it has turned red again. Does anyone have any clue?

Here is what I mean.

Accepted answers

All comments

Sultonkhon Maksumov

Anyone any clue?

Curt Holley

I would make an automation rule that removes the Due date as part of the resolution process. That rule could also leave a comment reporting whether the due date was overdue at resolution or not.

Sultonkhon Maksumov

@Curt Holley - thank you! But why is it happenning? Bug?

Curt Holley

No, not a bug. the field simply takes red once it hits the date.....there is no built in logic to do that conditional on which status/status category or column it is in.

Which is why I suggest you create that logic, if it is important to you not to see the due date post moving to done.

The only downside might be; you will lose the historical record of what the date was, which is where the notion of adding a comment comes in.

Make sense?

Sultonkhon Maksumov

Thank you, @Curt Holley I think we can live with it for now). But it seems to me that the logic should have beed there. Wondering why Atlassian has not implemented it.

sahil chowdhary

Yes this should be incorporated

cclayton

Any updates scheduled for this? Seems like a basic miss. We don't want to remove historical data by removing the due date. It is important to know if something was completed before or after the due date.

Lydia M

Four years later and we're still waiting for an answer. I hope we don't have to wait as long as we did for dark mode!