nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cannot install Confluence Question (max_allowed_packet=64MB)

Hello everyone,

we are setting up our 2nd Confluence installation. For this we also want to install Confluence Questions. During the installation process of this plugin the following error occurs:

"An error occurred while installing the add-on. Configure your MySQL server with a higher max_allowed_packet as described in Database Setup for MySQL."

I've tried the UPM and the direct upload. In the mysql globals we've already configured a packet size of 64MB (67108864B). What issues can else exist that block the installation process?

Thanks in advance.

Best regards, Dominic

Accepted answers

Volodymyr Krupach @BrizoIT

> In the mysql globals we've already configured a packet size of 64MB
Did you restart MySQL to pick your change?

All comments

Volodymyr Krupach @BrizoIT

> In the mysql globals we've already configured a packet size of 64MB
Did you restart MySQL to pick your change?

Yes, I did it. Afterwards I also restarted Confluence.

Hey Dominic,

Would you mind running the following query against your MySQL database so we can make sure the database updated this value?

@max_allowed_packet;

Please, let us know the value returned.

Best regards,

Eduardo Mallmann

Unfortunately this shows the same value as stated in my entry post (6710884)

<span class="pln">&nbsp;</span>

[mysqld]

max_allowed_packet=40m

character-set-server=utf8

collation-server=utf8_bin

default-storage-engine=INNODB

innodb_log_file_size=256M

Add the above configurations in you my.cnf or my.ini

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

confluence-administration