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Jira User Key Format Change

Hello,

Jira changed the format of userkey for security reasons. We created new 2 LDAP user using with Active Directory and their userkeys defined by jira like JIRAUSER11111.

We want to change these userkeys formats as before

Thank you for your help

Accepted answers

Hi @Öznur Çakır

Welcome to the Community!!

If you have access to servers, follow the below guide

https://community.atlassian.com/t5/Jira-Service-Management/AD-user-in-Jira-has-strange-userkey-JIRAUSER46614/qaq-p/1255771

Let me know if it works

Thanks,
Pramodh

All comments

Hi @Öznur Çakır

Welcome to the Community!!

If you have access to servers, follow the below guide

https://community.atlassian.com/t5/Jira-Service-Management/AD-user-in-Jira-has-strange-userkey-JIRAUSER46614/qaq-p/1255771

Let me know if it works

Thanks,
Pramodh

Thank you for your helpin, I think Anonymizing is usefull for internal users isn't it ? It is not working on external users ?

Yes, this will work

I want to change not only internal users userkey but also external users userkey. How can we customise external users key format ?

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