Hi, I'm trying to add Jira Chart macro to my confluence page via API. When I try to add manually it works fine and the chart displays as expected but via API, it shows com.atlassian.sal.api.net.ResponseException: Can not retrieve jira chart image. Documentation says that jira charts can't be added via wiki markup. below is my storage format pie reporter true "project in (ENG1 , ENG2) AND resolution is EMPTY AND issuetype = Bug AND statusCategory != Done" {server-id}/ac:parameter> true A widely applied and suggested solution on this platform is to check cache folder for JIRA, but my question is, if there's a problem with Jira Caches folder, why the macro is working manually ? Can someone please provide me with urgent help.

Hi @Farwa Shahid Follow these methods * Add the chart manually in the Confluence page * Get the Storage format of the page * Modify the page and update it to meet your needs via API Let me know if it works Thanks

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira Chart macro not working if inserted via API

Farwa Shahid_no9c2z

Hi,

I'm trying to add Jira Chart macro to my confluence page via API.

When I try to add manually it works fine and the chart displays as expected but via API, it shows com.atlassian.sal.api.net.ResponseException: Can not retrieve jira chart image.

Documentation says that jira charts can't be added via wiki markup.
below is my storage format

<ac:structured-macro ac:name="jirachart">

<ac:parameter ac:name="chartType">pie</ac:parameter>

<ac:parameter ac:name="statType">reporter</ac:parameter>

<ac:parameter ac:name="showinfor">true</ac:parameter>

<ac:parameter ac:name="jql">"project in (ENG1 , ENG2) AND resolution is EMPTY AND issuetype = Bug AND statusCategory != Done"</ac:parameter>

<ac:parameter ac:name="serverId”>{server-id}/ac:parameter>

<ac:parameter ac:name="isAuthenticated">true</ac:parameter>

</ac:structured-macro>

A widely applied and suggested solution on this platform is to check cache folder for JIRA, but my question is, if there's a problem with Jira Caches folder, why the macro is working manually ?