How can I change the configuration of the fields I have in the cheduled issues?

Question

I want to create a schedule issue and to select the correct service unit we create following:

1. you choose the supportlevel.

2. you choose the faculty

3. you choose the service unit.

The fields are connected. In our classification this is working, but when I try to create a scheduled issue this fields are here without matches.

And now I wonder where I could check this or how I can work on the configuration of this fields.

Nic Brough -Adaptavist- · Answer

Welcome to the Community!

You say "The fields are connected. In our classification this is working, but when I try to create a scheduled issue this fields are here without matches.", but I do not understand what it means.

How are the fields "connected"?  (Other than being on the same issue).  What is a scheduled issue?  How are you doing the "schedule"?  What do you mean by "fields are here without matches"?

Pramodh M · Answer

@Janna Dück

Is this something that has to do with Automation or configuration of fields?

Please let me know the exact requirement

Thanks