nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

JSM : Disable "Service project request" module

Paul Marachlian

After upgrading from JSD 3.10 to JSM 4.20.3, in the ticket view a new module appeared:

Service project request

Is it possible to hide it ?
What is the name of the module ?

Thank you

Accepted answers

Paul Marachlian

In System > Announcement Banner add :

<style>
.customer-portal-details{
display:none;
}
</style>

All comments

Pramodh M

Hi @Paul Marachlian

May I get the screenshot of the view you are viewing

Thanks,
Pramodh

Paul Marachlian

Similar to this:

A colleague shared this ticket
Hide "Service Desk Request" UI part on the issue - Priority Support for Atlassian Server - Service Desk
I'll try it with my client and write the answer here if it works.

Paul Marachlian

We tried the solution described in the ticket, it hides the Edit Profile buttons.

So we kept only this part;

<style>
.customer-portal-details{
display:none;
}
</style>

Paul Marachlian

In System > Announcement Banner add :

<style>
.customer-portal-details{
display:none;
}
</style>

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