@autocomplete not working in comments

Question

For some reason when I try to mention someone in a comment the autocomplete doesn't work/pick up anyone.

When I type @and then the persons name theres no feedback. see below

Screen Shot 2015-04-14 at 10.50.36 am.png

teilor_soares · Answer

Do you have a user with name Sara who have browser permissions in this project? I saw this happen in the past and was related to permissions.

If this is not the problem, I would recommend a reindex in the instance and run the Integrity checker.

Cheers!
Teilor

Robbie McIntosh1 · Answer

Hi Teilor I have updated the question with a screenshot

teilor_soares · Answer

Hi Robbie.

But when do you start typing do you see the list box with the usernames? If so, did you try to select a user in the list with TAB or mouse right-click?

Cheers!
Teilor