How do we change the PRODUCT ADMIN on our Statuspage when he has left the company?

Question

We're in the pickle that the PRODUCT ADMIN of our Statuspage account has left the company, and his mailbox that carried the login has been shredded.

How do we go about changing that role to one of us still with the company?

Cheers.

Don Masten_jzyv5k · Answer

I'm not sure what system you use for email. Hope this helps. This is how to create a email alias in gmail.

https://support.google.com/a/answer/33327?hl=en

Jan Christensen_bqyskk · Answer

Hey Don. The mailbox of the employee who is currently PRODUCT ADMIN no longer exists.

Don Masten_jzyv5k · Answer

Have the email address set as a alias on a existing email account. Email should route to the existing email account. If you don't know the pw, just the forgot pw feature.