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Internal vs External Confluence

me_tx4neb

I have Internal Confluence that somtimes need to access some of our cutomer to access meeting notes and other stuff.

now question is: is there any case study or best practice that show how I can handle this situation?

e.g. which is better?

A. create another instance that seperate Internal & External Confluence? if answer is yes, How can I sync them, and prevent duplication?

B. provide restricted access for customer to Internal? any risk?

Any idea?

Thanks,

Accepted answers

All comments

Andy Gladstone

@me it really depends on how restricted you need that external access to be.

The simplest method is to allow anonymous access to some spaces and pages, but that will allow anyone to view and access those pages.

https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/

Based on your question it seems like you may want to restrict access to specific external collaborators. Please confirm.

Brant Schroeder

@me How confidential is the information in your instance? Is is already accessible from the web or is it only available on your internal network? How do you currently manage access?

I have worked on an instance that had internal content, shared public content and partner content. I have also worked on other instances that were locked down and could only be accessed on the internal network or via VPN.

You need to determine what your security risks are and what risks you are willing to accept as a company then move forward from there.

me_tx4neb

@Brant Schroeder Thanks for answer,

1-definately different type of data exist on Internal one (confidential and non-confidential).

2-only available on your internal network.

3-LDAP

what is your suggestion for this situation?

me_tx4neb

@Andy Gladstone Thanks for answer,

is it logical to do that? How other company like atlassian mange this situation?

as I mention we have different type of data on Internal one (confidential and non-confidential).

Any idea?

Brant Schroeder

@me Do you allow external clients to access your internal network?

me_tx4neb

nope

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