nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do I get this Pingdom notice off of my page settings?

inger_klekacz

I can't seem to find a way to get rid of this yellow-orange alert bar at the top of my page.

We no longer have a Pingdom integration on our page.

When I click on "Reauthenticate now," hoping that it will clear the alert, it takes me to a list of potential 3rd party metrics vendors. There is no way to get rid of the bar from there, either.

Help?

Screen Shot 2022-01-27 at 9.41.23 AM.png

Accepted answers

Andy Heinzer

Hi @inger_klekacz

Sorry to hear about this problem. I created a support case based on your comments here. You can see that ticket over in https://getsupport.atlassian.com/servicedesk/customer/portal/47/SPSP-24499

I believe that our support team will need to make a change to remove this banner from your view.

Regards,

Andy

All comments

Brant Schroeder

@inger_klekacz Looks like you are using the legacy API. Follow these instructions to fix the issue.

inger_klekacz

@Brant Schroeder thanks for following up on this, but we actually have no Pingdom account anymore. We canceled our account. So I can't log in to get an updated API key. There should be an option within Statuspage to disable a metrics vendor that doesn't require being logged into that vendor account.

Brant Schroeder

I will reach out to Atlassian as I think they will need to remove it.

Andy Heinzer

Hi @inger_klekacz

Sorry to hear about this problem. I created a support case based on your comments here. You can see that ticket over in https://getsupport.atlassian.com/servicedesk/customer/portal/47/SPSP-24499

I believe that our support team will need to make a change to remove this banner from your view.

Regards,

Andy

Brant Schroeder

@Andy Heinzer Thanks!

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