Hi Expert,
Currently I am facing an internal server error occurred when requesting resource in JIRA.
Could you please tell why occur this error?
Thanks
Mohin
Not a clue. Could be all sorts of things.
What does your log file say?
When this happens, the first thing you should do is saving the web page into a text file. Additionally, you can take a screenshot too.
Yes, although a screenshot of an error message that is plain text is pointless, it can be useful to see if the UI is doing something unusual.
The most important point is that you need to look at the actual error message - "internal server error" is very generic and tells you nothing. Your logs are important.
Thanks both of you for response
Actually I am facing this issue where all Gadgets on the dashboards gave the error:An internal server error occurred when requesting resource.
Could you please tell how can I resolve this issue?
Again, there is not enough information to begin to help you. What you're doing here is like telling a car mechanic "my car does not go forwards" without bothering to check any of the warning lights, looking under the bonnet, or even checking for a horde of rampaging penguins blocking the wheels. He doesn't stand a chance of helping you move the car until you look for the problem.
The dashboard error is a little more information, but
1) You can get this error if your base url is incorrect
2) You can get this error if your server is firewalled off from itself
3) Read your log
This can happen when your data or indexes are corrupt.
If possible, try a re-index. (It may take some time to complete and users will not be able to access JIRA during re-index)
Check in your server.xml file if the context path is properly set. If you don't have a context path, it should be null (see here).
Cheers,
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