Unable to migrate jira service desk to https

Samir Haram

We have a running instance of Jira service desk and confluence on the standard ports 8080 and 8000 respectively. 

Now our cybersecurity team is forcing us to move the JIRA application from HTTP to HTTPS (SSL).

We have Certificate files Issued by GeoTrust RSA CA 2018 and tried to follow below

https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html

and 

https://confluence.atlassian.com/kb/how-to-import-an-existing-ssl-certificate-for-use-in-tomcat-838412853.html

 

Kindly help us. 

 

 

Nic Brough -Adaptavist-

You have not explained where you are stuck.

Before we go any further, I'd like to take a step back and confirm that you are trying to do this in the most suitable way for your systems.

The doc you have pointed to is about making Tomcat handle all the SSL, which is quite complex and imposes load on the Tomcat servers that are running your Jira and Confluence.  Are you sure you want to do that?  Most people running Atlassian services offload SSL onto a web proxy, which is easier to set up, more flexible, and takes the load off the Tomcat.

If you are sure the Tomcat route is the right one, you're going to need to explain where you are stuck and what you are doing differently to what the doc is saying.