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Unable to save Confluence page

Error Message " Unable to Communicate with the server .Saving is not possible at the moment"

Accepted answers

Hello,
Unfortunately, we can't help you based on this report alone. There can be several reasons - such as a loss of connection to the database, a problem in Confluence, a problem with the web server, etc.

You can see at Saving Page Throws Unable to Communicate with Server message

For analysis we need to see the error message from <confluence-home>/logs/atlassian-confluence.log

Pavel

Laura Holton _ACE Manchester_

Hi @vshnu raj 👋

There are various reasons as to why you get these error messages. collaborative editing might not work properly or web application firewall is blocking access to certain traffic. Please see below articles might be of help - let us know how it goes.

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

All comments

Hello,
Unfortunately, we can't help you based on this report alone. There can be several reasons - such as a loss of connection to the database, a problem in Confluence, a problem with the web server, etc.

You can see at Saving Page Throws Unable to Communicate with Server message

For analysis we need to see the error message from <confluence-home>/logs/atlassian-confluence.log

Pavel

Laura Holton _ACE Manchester_

Hi @vshnu raj 👋

There are various reasons as to why you get these error messages. collaborative editing might not work properly or web application firewall is blocking access to certain traffic. Please see below articles might be of help - let us know how it goes.

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

Hi, I have the same problem,: "Unable to Communicate with the server .Saving is not possible at the moment"

Can I still share the atlassian-confluence.log with you?

Thanks in advance

Hi Ammar,

Yes, of course. Please share end of log file with me (error messages).

Pavel

thank for your answer,

Here is the link of log file:

https://drive.google.com/file/d/17P9-oT_sxNaCw9SZDG_jOs30gFJ45qY0/view?usp=sharing

Hope it helps you to find a solution.

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