Setting different security level for two groups

Question

Hi,

I'm wondering if there will be an option to set the security level for two groups like the following example:

Group A (internal User):
Create Issue -> Ticket will have security level "internal".

Group B (external User):
Create Issue -> Ticket will have security level "external".

So far, I configured Jira this way.
Group A creates issues and can select the security level. By default it will be "internal".
Group B creates issues and doesn't have the permission to change the security level and tickets will be automatically "internal". Here is the hook, group B should see their own tickets but they can't because of the "internal" security level.

Thanks for your help!

Benjamin

Benjamin Sauer · Answer

Hi Timothy,

thanks for the hint.
Do you have an example for that?

Anyway, I hope I could find a way to solve it with the out of the box functions in Jira.

Benjamin

Timothy · Answer

You will need a post function to do this. Using the Script Runner post function should solve your problem.