Disallow JSM-Admins editing of Insight-Objects

Question

In Insight under "Configure Object Schema" --> "Roles" it is possible to set permissions, quote:

> The following roles have permission to manage and view this object schema. Users can only view the object schema, Developers are able to create/edit objects and Managers can also modify.

I set myself as Manager/Developer, therefore only I should have the permission to edit objects. Yet Jira Service Management Admins can still do so.

Leonie C. Breitmoser · Answer

Hi guys,

this is sadly a "designed" permission issue that is annoying. Check out the permission matrix over here -> roles and permissions

We stumbled about it as well and couldn't find a proper solution. If you ever find a workaround, please let me know.

We also have trouble setting permissions on the attachments - when I got it right, it is not possible to restrict who can view/edit it.

Cheers,

Leonie

Björn Gullander · Answer

Check who is in the Insight Adminstrators role in Insight->Configure->Roles

An Insight Administrator has the Object schema Manager role in ALL object schemas.

And it is possible for a Jira admin to add himself to the Insight Administrators role, so you cannot be sure they will never be able to update a schema.

Björn

Dave Mathijs · Answer

Can you attach a screenshot of the current roles for the object schema?