New jira user recieves emails about created issues which shouldn't receive, how to stop that?

Yuliana Ryzhikova

Hello, I've added a new user for our Jira and he gets notification abou every issue created.

Notification scheme is okay, users groups also looks okay, notification helper shows that this user shouldn't receive notifications.

Cols you help me with that?

Thanks

Vikrant Yadav

Hi @Yuliana Ryzhikova Welcome to Atlassian Community!

1. It seems that other user in JIRA create a filter subscription and shared subscription with jira-users , this is one of the reason of getting notification email. 

2. Is users getting notification mail for every jira projects or getting notification for a single project in which user added Roles ?

3. Check  default notification scheme ,is  jira-users group added for Issue Created event ?

Thanks

V.Y