Dear Team, I would like to setup an email for example it@abc.com and ensure whenever the email is sent to this I'd, it should create jira tickets and land up in Jira queue. May I know how do I do that?
Hi Vinod, welcome to the Community.
Assuming you are on cloud...
here is some documentation:
use-an-existing-email-address-to-receive-requests
how-does-jira-service-management-process-email-requests
Thank you so much Jack. I will give it a try and come back to you if I have questions further.
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