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Losing document structure when importing Word document into multiple pages

John Alton

I'm importing a 70-some page Word (.docx) file into Confluence (v4.1). Goal is to import the information, create new pages based on headings. That works.

Also need to maintain the organizational hierarchy / structure. That fails.

What happens: The import preview shows the correct hierarchical content structure. However, after the file is imported, the pages created are reorganized alphabetically.

We then need to drag-n-drop all pages created (~70) to restore the content hierarchical structure. Major pain.

Am I missing a configurable preference during import? Or is this a known issue?

Anyone have information to share?

P.S. Please don't advise using the Office Word Doc macro — we're trying to move our intranet to wiki-friendly formats, where all the right users can easily view and edit content in native wiki page format.

Thanks!

John

Accepted answers

All comments

RakefetZ

Is there a solution to this issue?

John Alton

I haven't seen one here.

John Alton

Should I submit this as a tech support question or enhancement request?

John Alton

Should I submit this as a tech support question or enhancement request?

Steffen Heller

I think that should fall under support. It would be weird to call it an enhancement to not destroy the document structure.

Steffen Heller

I am having the same problem and no solution.

Karena Bailey

I am having the issue of importing training documents with step-by-step numbering and having the numbering transformed into all 1's once imported into Confluence. Still looking for a solution!

Scott Ortel_9fgh5z

I'm having the same problem. Did anyone enter an enhancement request?

Scott Ortel_9fgh5z

I'm having the same problem. Did anyone enter an enhancement request?

Nils Bier _K15t_

Hi everybody,

the issue is reported here: https://jira.atlassian.com/browse/OFFCONN-53

As a workaround you could try the following:

1. Create a new space
2. Create a new page (“Parent”) with two child pages (“Child1" and “Child2")
3. Click “Pages” to view all pages in the space.
4. On the Pages view click “Browse and reorder all pages” (in the top right corner of the screen)
5. Drag and drop “Child2” before “Child2” (that deactivates the alphabetical order.
6. IMPORTANT: Click the “Parent” page and on this page click Tools > Import Word document
7. Select your file and activate the option “Replace Parent”.
8. Import the Word file
9. Delete the pages from step 2.

As the alphabetically sort mechanism is deactivated due to step 5, the pages should be sorted correctly.

Cheers,
Nils

Steffen Heller

Hi Nils,

I just found out what you added at https://jira.atlassian.com/browse/OFFCONN-53
-> it only works for heading levels 1

What a pity!
This workaround is so cool! It would have deserved to be completely perfect ;-(

Nils Bier _K15t_

Hi Steffen,

jap that unfortunately only works for heading level 1..
It's always hard to find perfect workarounds ;-)

Cheers,
Nils

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