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Upgrading Confluence from 5.x to 6.15.10

Radecom Automatisering

Is there someone here to help us with upgrading Confluence 5.x to 6.15.10.

We tried upgrading it several times. But no luck. It keeps ending up in error messages. The last messages we got is that the JRE_HOME environmental table isn't set, while this was set.

I tried Googling this message and tried all options without any luck. We need to update it to a newer version to go the Cloud in the end.

Accepted answers

All comments

Kristin Lyons

If you are on Confluence 5.10 you should be able to just migrate from that to Cloud. Do you have any more error logs or screenshots of the errors you are seeing after the upgrade? What environment are you using?

Bill Bailey

There were a number of changes made over the course of Version 6. I would try to upgrade to an earlier version (like the first LTS version) to get through the first set of changes.

And then upgrade to the last LTS version, 6.13.23. That will get you all of the fixes for version 6

Nic Brough -Adaptavist-

When I've run into problems upgrading from Jira 5.x to 6.x, it's always been fixed by taking 5.x to 5.10.highest and then upgrading the resulting system again to 6.0 or 6.6, then up to whatever the target version is (the last one was fine jumping from 6.6 to 7.13 - the last long-term-support)

Radecom Automatisering

We cannot go from 5.10 to cloud because the cloud migration tool keeps failing, therefor we try to upgrade first to a newer version

Radecom Automatisering

Our version is 5.10.0. So that would mean i can go from that version to 5.10.9 and then to 6.15.10?

Nic Brough -Adaptavist-

I wouldn't bother with 5.10.9.

5.10.1, 5.10.2 and so on, through to 5.10.9 are minor releases (tweaks, bug fixes, corrections), and are very unlikely to introduce anything that's going to make your upgrade to 6.0 or 6.6 easier or more difficult. I was thinking more about the case where you're starting with 5.1 or 5.2 - those should be taken up to 5.10 before going up to 6.6

Daniel Ebers

As the question to troubling upgrade processes repeats recently in Community.
If your own staff gets stucks with migrated trained and skilled partners are available which are experienced in doing upgrades and complex migrations.
You can locate a partner near you from partner directory:
https://partnerdirectory.atlassian.com/

Regards,
Daniel

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