JIRA dialogs and comments not closing

B_ Normann P_ Nielsen

After upgrading from 6.3 to 6.4.12 very often, JIRA Dialogs and comments boxes do not close, both after transitions and after making comments, the rotating gif just rotates..  Pressing ESC does close the Dialog box and the transition/comment or whatever has been done.

Also, after filedrop in JIRA, a manual refresh is needed for the file to "show up" in the GUI.

This is seen very often in Chrome, but also reported for Firefox. All plugins are updated. This nothing shown in the logs.

Sumit Kumar_fcyt6m

There must be some error in the post function from a plugin which is either not compatible or the post function is not working correctly.

 

Please see application log for more information on what is happening.

 

Please try running it on safe mode by by disabling all plugins and then later enabling them one by one to identify which plugin is causing it.

 

Also there is a possibility that a system plugin might not be enabled during startup.

 

Thanks,

Sumit