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EPIC Name edited in "New" View not reflected in backlog

Patricio Ibarra

I have a similar problem.

When I change the names of Epics through the Roadmap section, in the Backlog section, the Epic doesn't reflect the change in the Epic name. The only way I have found to fix this bug is to manually copy and paste the Epic name from the Roadmap section to update the name. Still, there is a problem, when I change the name of the Epic manually in the Backlog section, there is a maximum number of characters that I can add to the name, which does not happen in the Roadmap section and don't allow me to have the same Epic name in both sides (the Roadmap and Backlog).

PS: I tried refreshing the webpage but not work.

How can I fix this?

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Bill Sheboy

Hi @Patricio Ibarra

Would you provide your exact steps to reproduce this symptom, as I do not observe this happening?

When I try what you note below it works as expected for a company-managed project in Jira Cloud, Standard version:

Navigate to the project's backlog
Note the Epic Name of an epic in the panel or in the backlog list
Navigate to the project's roadmap
Select an epic --> the epic appears at the right side of the page, allowing edit
On the epic details scroll down to the epic name field and revise the value
Leave the field to save the changes
Navigate back to the project's backlog and note the Epic Name has changed

Please note step #5. If you just changed the field displayed at the top of the epic area on the roadmap, you are changing the Summary, and not the Epic Name field.

Kind regards,
Bill

Patricio Ibarra

Hi @Bill Sheboy

There are two problems:

(1) When the name of the Epic is changed from the Roadmap, is not updated on the Backlog.
(2) The names of the Epics on the Roadmap don't match the ones on the Backlog.

Please check the attachments with both examples.

Patricio Ibarra

Hi @Bill Sheboy

There are two problems:

(1) When the name of the Epic is changed from the Roadmap, is not updated on the Backlog.
(2) The names of the Epics on the Roadmap don't match the ones on the Backlog.

Please check the attachments with both examples.

Bill Sheboy

Hi @Patricio Ibarra

I believe what you are showing matches what I noted:

On the roadmap, the left-side of the page displays the epic's Summary field
On the backlog, the left-side of the page (epic panel) displays the epic's Epic Name field
If you edit either field from the road map (or other edit views) the fields update accordingly

This is the case for company-managed projects, but not for team-managed projects (which do not have the Epic Name field). Team managed projects only display the Summary field.

Other posts note that Atlassian is moving away from the Epic Name field usage, and instead will only use Summary...in the same way as is done for team-managed projects. (This is part of the change to remove the Epic Link field and use Parent more consistently.)

Kind regards,
Bill

Patricio Ibarra

Hi @Bill Sheboy This is not happening:

If you edit either field from the road map (or other edit views) the fields update accordingly"

As you can see in the images I attached before, the names of the Epics in the Roadmap view (page) and Backlog view (page) are not syncing up. Basically, the only way to fix this is when you edit the name of the Epic on the Roadmap view is to go to the Backlog view and manually edit and change the name to match the one in the Roadmap view. But that is not the only problem, also there is an additional issue regarding a limitation in the number of characters the name of the epic can have in the Backlog view vs the one you as a user can set in the Roadmap view.

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