Which Slack app to use

Question

Why are there two apps? For Alerts and for Incidents? They can both be installed and use the same user. Confusing.

Ondrej Brablc · Answer

Here are links to both official apps:

* https://slack.com/apps/A8MKX3GLD-opsgenie-eu-for-alert-management
* https://shoptet.slack.com/apps/AU8P4DEH2-opsgenie-eu-for-incident-management

And a picture of all apps in Slack directory. I understand, that I should use EU versions (being located in EU). But not sure what is the difference.

Nic Brough -Adaptavist- · Answer

Which apps are you considering?

There are more than one because Atlassian is an open ecosystem - they actively encourage people to write apps that run inside their applications or draw Atlassian stuff into other places, making them more accessible and flexible.

There's more than one Slack app because more than one person/organisation has chosen to write one.

Vishwas · Answer

Hi @Ondrej Brablc

Welcome to Community !

Can you please send us a screenshot of the apps.

Regards,

Vishwas