Server error when trying to Resolve / Attach files

Erwin Manuel

One user reported that she is unable to Resolve or Attach files for a specific project.

{quote}The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.

Close this dialog and press refresh in your browser{quote}

I already tried safe mode to disable plugins but problem still exists. Please advice.

Attached support zip. Thanks

AhmadDanial

Hey there, Erwin.

Are you still facing issues with resolving or attaching files for the project? If yes, I would suggest you to reach out to the support engineers by raising a ticket in https://support.atlassian.com so they can help you to tackle this problem. Hope this helps.