All of our slack command failed with
> /genie failed with the error "dispatch_failed"
And I already try to reinstall the slack integration app but nothing change.
Hi @Nguyen Nguyen ,
Is your Opsgenie an EU instance? If using the Opsgenie EU instance, please use /eugenie connect command instead.
https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-slack-app/#Chat-User-Mapping
Hi, we have US instance I believe.
And above command work before.
Does one of your Slack integration have the "Execute Commands" box checked?
ah yes, I think it was the case but cannot confirm because I decided to deleted old integration and replace with new one.thanks you for the hint.
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