license

dujas

Hi All,

Finally, we are approaching to buy the license.

I have a question regarding license:

Say we buy a license for Jira Service Management 100 agents 1 year and apply it to our application A (20 agents there, 80 agents left), can we apply this license again to another environment? If there is something wrong with application A and we have to tear it down for rebuild, will the agents number be affected？

Thanks.

Jason 

Daniel

Hello @dujas 

If you buy a license for jira service management with 100 agents for 1 year (20 agents registered, 80 agents unregister remain) in your data center my answer is yes, you can. 

Your agents number is not affected except your active agents reached near a license tier to 101 agents. 

If you want to apply license again use to another environment let say development jira, you can apply that license development in your myatlassian.