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No issues are appearing after restoring from XML backup

Rob Horan

I need to upgrade from JIRA 6.0.8 to something... less end of life. I have a test server running now and I attempted to restore data on that server. I received no errors, but no issues are available. I see projects, users, etc - pretty much everything except the issues. Any idea of what happened?

Accepted answers

Joe Pitt

Have you tried running a re-index?

All comments

Joe Pitt

Have you tried running a re-index?

Rob Horan

Getting the following: JIRA is unable to perform a background re-index at this time because the index files are either missing or corrupted.JIRA is unable to perform a background re-index at this time because the index files are JIRA is unable to perform a background re-index at this time because the index files are either missing or corrupted.either missing or corrupted.

Rob Horan

THANK YOU - so while indexing on its own didn't work, this set me on the right path. Further investigation revealed that this was likely due to a plugin issue. I entered safe mode and rebuilt the index, exited safe mode, rebuilt index again, and everything looks good.

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