Confluence Startup Error Shared Directory

Question

Hello Atlassian community, I am seeking help, resolution regarding an issue with Confluence server version 6.15.3

I am running Confluence inside docker, and during Confluence start-up the following error is given on both the Confluence webpage and seen within the Confluence pod (view logs)

java.lang.IllegalStateException: Failed to create shared home directory in /var/atlassian/application-data/confluence/shared-home

Navigating to that path within the pod (storage is backed by AWS ebs volume) the path of

/var/atlassian/application-data/confluence

is actually empty within the pod, but the ebs volume contains data for the volume mount as Confluence has been deployed and running >2 years.

---- added more info below ----

Upon further inspection it appears I missed some important details in my posting.

log4j:ERROR Write failure.12/9/2021 12:34:42 PM java.io.IOException: Read-only file systemConfluence appears to be re-attempting the initialization to the  /var/atlassian/application-data/confluence...however since the application was previously working..and can recognize there is data there...the boot process fails to complete.

All help is appreciated. Thank you.

Kishan Sharma · Answer

Hi @Poor User Welcome to the Atlassian Community!

Since you got ""Read-only file system" error which indicates that the file system currently allows read-only access. You might want to check and grant rw (read/write access) to it and retry.

Nic Brough -Adaptavist- · Answer

This is pretty much what it says it is - the user running Confluence cannot create the directory it needs.  This is probably down to permissions (but also check if the disk is full)