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Keeping maintenance message from scheduled to ongoing

Tarjei Utnes

Hi!

We are having quite a lot of planned maintenance where we write long messages. When the scheduled maintenance starts, this messages is replaced with the:

"Scheduled maintenance is currently in progress. We will provide updates as necessary."

This means that we have to be online when the scheduled maintenance starts so as to change this message to what it was originall (before the scheduled maintenance)

From what I see there is no way of defining this before hand.

Please let me know if I have missed something.

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Talar Pavlovic

Hi there Tarjei!

Thanks for writing in to Statuspage Community, I'm Talar from the Atlassian team, happy to help.

The message you type in when scheduling is sent out with the "Upcoming scheduled maintenance notice" email.

At this time the automated "Maintenance in Progress" message cannot be edited - having said this, we have a feature request in place with our product team requesting the option to be added. I have gone ahead and added your request to this ticket.

Hope this helps!

Regards,
Talar

Tarjei Utnes

Ok, any ideas on when this might be looked at in terms of development?

I have some ideas on work arounds, but they are not as elegant as the built in would be.

Talar Pavlovic

Hey there Tarjei,

We received an update from the product team just yesterday. They have indicated that they have no plans to include this in the product roadmap for the foreseeable future - I don’t believe that this is something that will be delivered in the short-medium term, if at all.

Regards,
Talar

Tarjei Utnes

Any reasons why not?

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