Atlassian Confluence upgrade 6.13.23 fails

Question

Hi Team,

I have upgraded Atlassian confluence from 6.13.8 to 6.13.28 but i am getting the below error

Not Found

The requested URL /bootstrap/selectsetupstep.action was not found on this server.

i checked the logs in the data folder the logs comments looks good. Can anybody knows what can be the issue

Alps · Answer

I am getting the above error in the logs

Alps · Answer

2021-12-06 10:19:21,180 WARN [Catalina-utility-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[PluginReadWriteTx]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #478958314)
2021-12-06 10:19:21,182 ERROR [Catalina-utility-1] [atlassian.confluence.event.ConfluenceEventDispatcher] run There was an exception thrown trying to dispatch event [com.atlassian.plugin.event.events.PluginFrameworkStartedEvent@146dd40b] from the invoker [com.atlassian.confluence.event.ConfluenceListenerHandlersConfiguration$TimingListenerHandler$1$1@164c44c8]
java.lang.RuntimeException: There was a SQL exception thrown by the Active Objects library:
Database:
- name:Oracle
- version:Oracle Database 12c Enterprise Edition Release 12.2.0.1.0 - 64bit Production
- minor version:2
- major version:12
Driver:
- name:Oracle JDBC driver
- version:12.2.0.1.0

java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("BSM_CONF"."AO_54C900_C_TEMPLATE_REF"."ID")
. Listener: com.atlassian.confluence.plugins.createcontent.listeners.PluginEnabledListener event: com.atlassian.plugin.event.events.PluginFrameworkStartedEvent
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:55)
at com.atlassian.confluence.event.ConfluenceListenerHandlersConfiguration$TimingListenerHandler$1$1.invoke(ConfluenceListenerHandlersConfiguration.java:69)
at com.atlassian.confluence.event.ConfluenceEventDispatcher$VCacheRequestContextRunnableFactory$1.lambda$run$0(ConfluenceEventDispatcher.java:93)
at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$doInRequestContext$0(VCacheRequestContextOperations.java:50)
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)
at com.atlassian.confluence.vcache.VCacheRequestContextOperations.doInRequestContext(VCacheRequestContextOperations.java:49)
at com.atlassian.confluence.event.ConfluenceEventDispatcher$VCacheRequestContextRunnableFactory$1.run(ConfluenceEventDispatcher.java:93)
at com.google.common.util.concurrent.MoreExecutors$DirectExecutor.execute(MoreExecutors.java:457)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88)
at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:203)
at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:114)
at com.atlassian.confluence.event.TimingEventPublisher.publish(TimingEventPublisher.java:64)
at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:83)
at com.atlassian.plugin.manager.DefaultPluginManager.broadcastIgnoreError(DefaultPluginManager.java:2143)
at com.atlassian.plugin.manager.DefaultPluginManager.lateStartup(DefaultPluginManager.java:678)
at com.atlassian.confluence.plugin.ConfluencePluginManager.lateStartup(ConfluencePluginManager.java:153)
at com.atlassian.confluence.plugin.PluginFrameworkContextListener.contextInitialized(PluginFrameworkContextListener.java:88)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4716)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5177)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:

Fabian Lim · Answer

Hi @Absar Ahamed

Welcome to the community.

I recommend you open a ticket with atlassian support and provide the support zip files for analysis.

Regards