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Disable 2 factor authentication

Sreenivasa Reddy_vxak5h

Hi Team,

I have enable 2 factor authentication for the username : sreenivasa.boreddy@mavenir.com.

Please help to disable it.

Regards,

Sreeni

Accepted answers

Fabio Racobaldo _Catworkx_

Hi @Sreenivasa Reddy ,

please specify if your Bitbucket is cloud, data center or server and if you used a third part app to enable 2FA.

Fabio

All comments

Fabio Racobaldo _Catworkx_

Hi @Sreenivasa Reddy ,

please specify if your Bitbucket is cloud, data center or server and if you used a third part app to enable 2FA.

Fabio

Sreenivasa Reddy_vxak5h

Cloud bitbucket. https://bitbucket.org/mavenirclient/

Fabio Racobaldo _Catworkx_

Hi @Sreenivasa Reddy ,

2FA can be disables via account settings of the spefic user.

Please follow this guide to do that https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/#Two-stepverification-disableDisabletwo-stepverification

Fabio

Sreenivasa Reddy_vxak5h

I have enabled 2 factor auth but now I don't have the google authenticator to login to disable. I need help in disabling from administrator